DiaCarta Connect, operated by DiaCarta Inc., a company based in Pleasanton, CA, offers Over-The-Counter (OTC) products and services directly accessible to the general public, in compliance with FDA regulations. Our offerings include FDA-approved products and services, such as Point-of-Care Testing (POCT) and laboratory-based services, for which we facilitate appointment scheduling.

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Use of Our Services

Eligibility: You must be at least 18 years old to place an order on DiaCarta Connect. No registration or account creation is required to use our services.

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User Accounts and Purchases

DiaCarta Connect offers the flexibility for users to engage with our services in a way that best suits their needs. Users can:

• Make a Purchase: You do not need to create an account to purchase any of our FDA-approved products or services. Simply proceed as a guest, and we'll ask for only the necessary information to fulfill your order.

• Sign Up for an Account: For those interested in a more personalized experience, including easy access to order history and faster future checkouts, signing up for an account is available. Registration is optional and separate from the purchasing process.

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Intellectual Property Rights

DiaCarta Inc. is the sole owner of all content on our website. While we encourage the sharing of our product links, any reproduction, modification, or republication of website content without our express written consent is prohibited.

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User Conduct

We welcome all forms of feedback and encourage the respectful sharing of experiences with our products and services on social media and other platforms. Please ensure that discussions are constructive and refrain from engaging in fraudulent practices or infringing on intellectual property rights.

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Purchases and Services

Only selected products are currently available for sale, and we are in the process of preparing our service page. Details regarding the availability, pricing, and specifications of products and services can be found on our respective product and service pages.

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Data Protection

We prioritize the security of your personal information and take reasonable measures to protect your data. Our Privacy Policy, accessible on our website, provides detailed information on how we collect, use, and safeguard your information.

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Limitation of Liability

DiaCarta Connect strives for accuracy and reliability but cannot guarantee the absence of errors or interruptions in service. We shall not be liable for any damages arising from your use of our platform, except as explicitly provided in these Terms.

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Amendments to Terms and Conditions

We reserve the right to amend these Terms at any time. Any changes will be communicated through our website and continued use of our services after such changes will constitute acceptance of the new Terms.

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Governing Law

These Terms shall be governed by the laws of the State of California, USA. The state and federal courts of the County of Alameda shall have exclusive jurisdiction over all controversies arising under these Terms. Any disputes arising from these Terms will be resolved through binding arbitration or in small claims court, subject to the rules of the American Arbitration Association.

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Dispute Resolution

We aim to resolve any disputes through direct communication and mediation. Failing resolution, disputes will be subject to binding arbitration, waiving the right to a jury trial or class action.

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Acceptance of Terms

By using DiaCarta Connect, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

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Contact Us

For any questions or concerns regarding these Terms, please contact us through our provided contact channels on our website: email us at support@diacartaconnect.com, or call us at 1-800-246-8878.